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Objective : Although the Coping Instrument for Stressful Situations – 21 item scale (CISS-21) offers excellent psychometric stability in samples from various countries, data about its validity and reliability among Indian samples is not easily accessible. The current study presents these data from a sample consisting of urban Indians working in the global service sector.
Method : Two hundred and seventy four professionals working in highly paying service sector jobs in India completed the CISS-21. The data was analyzed using principal factor analysis and reliability analysis.
Results : Instead of the three-factor structure consisting of emotion-oriented, avoidance-oriented, and task-oriented coping strategies, a four-factor structure emerged. This resulting structure indicates that the current Indian sample perceived the task-oriented coping strategy as comprising of two distinct sub-factors: One involving cognitive-appraisal based mechanisms and another where a direct action-based approach is preferred.
Conclusion : among the Indian sample involved in the current study, CISS-21 appears to be a reliable and valid scale, albeit with a four instead of three factor structure. Naïve dialecticism and Biculturalism are presented and discussed as possible reasons for this unique factor structure.
In the second version of the article, an erroneous link from the first version has been corrected.