Correlation coefficients on normal wiggly dual hesitant fuzzy sets: an application in the selection of real estate agents

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PeerJ Computer Science

Introduction

A correlation coefficient (CC) is a statistical measure that demonstrate the strength of the association between two variables as well as the direction in which the relationship is changing. It assesses the level to which changes in one variable are dependent with changes in another variable. The fuzzy CCs are extensions of traditional CCs, such as Pearson’s CC, it designed to handle data that is imprecise, uncertain, or ambiguous. In traditional statistics, CCs identify the strength and direction of a linear relationship between two variables. However, when information of an object contains fuzziness (e.g., when resultant values are vague or imprecise), traditional correlation frameworks may not be suitable or applicable. The fuzzy CCs are designated to quantify the magnitude of similarity or relationship between fuzzy sets (FSs) (Zadeh, 1965). Initially, Yu (1993) proposed the concept of CCs on fuzzy numbers. Chiang & Lin (1999) researched an alternative approach for CCs on FSs.

The MCDM approaches that are used in the modern world make extensive use of CCs to define the relationship between objects, while FSs are utilized to label an enormous parameterized fuzziness in systems. The FSs are insufficient to classify information when multiple credible grades occur in complex systems. Torra & Narukawa (2009) expanded conventional FSs by introducing the concept Hesitant Fuzzy Set (HFS) (Torra, 2010), which permit the assignment of several believable degrees of uncertain information. Researchers concur that HFSs outshine FSs and are utilized in various domains, including image segmentation, distance analysis (Xu & Xia, 2011a), outranking approaches (Wang et al., 2014), linguistic decision making (Lee & Chen, 2015; Rodriguez, Martinez & Herrera, 2011; Wu, Wang & Wangzhu, 2025), information measures (Ajaib et al., 2025; Farhadinia, 2013), aggregation operators (Mehmood et al., 2019; Mehmood et al., 2018) and pattern recognition (Luo et al., 2025; Qahtan et al., 2025).

Several features of HFS have been investigated that can be used to build on new ideas in hesitant fuzzy set theory. These include aggregation operators on HFS by Xia, Xu & Chen (2013), entropy and cross-entropy on HFSs by Xu & Xia (2012), distance measures (DMs) and similarity measures (SMs) on HFSs by Xu & Xia (2011a), scores on HF elements (HFEs) (Alcantud et al., 2023) and correlation measures on HFSs by Xu & Xia (2011b).

As in elements of HFSs, the information is oscillating between values in the interval [0,1], it is important to make a better decision on such information; it makes sense to define correlation among HFSs. Various sort of CCs exist concerning HFSs and their utilization throughout multiple disciplines. The essential CCs of HFSs were presented by Chen, Xu & Xia (2013), Meng & Chen (2015) and Liao, Xu & Zeng (2015), who utilized them in decision-making and clustering analysis. Probabilistic HFS (PHFS) is another significant type of HFS that takes into account the probability that each membership in HFEs will occur (Zhang, Xu & He, 2017; Zhou & Xu, 2017).

Given that HFEs in HFSs possess several grades assigned by DMs, a suitable technique was necessary to provide a range of hesitation factors to address the reason of hesitation. To support this motive, Ren, Xu & Wang (2018) established the concept of normal wiggly HFSs (NWHFSs) and exploited it for assessments of environmental quality. The NWHFSs consist of normal wiggly elements (NWEs), identified using the statistical concept of standard deviation and the real preference degree proposed by Yager (1988). Liu et al. (2019), Liu & Zhang (2021) proposed two categories of aggregation operators for NWHFSs: Muirhead mean operators and Maclaurian mean operators. Subsequently, these operators were employed in MCDM methodologies. Xia, Chen & Fang (2022) introduced probabilistic NWHFSs and demonstrated their use in battle threat assessments. Narayanamoorthy, Ramya & Kang (2020) and Wang et al. (2024) investigated the application of NWHFSs in several aspects of MCDM.

The Atanassov’s idea of intuitionistic fuzzy sets (IFSs) (Atanassov, 1986) is beneficial when considering NMGs in conjunction with MGs. Inspired by Atanassov’s concept, Zhu & Xu (2014) and Zhu, Xu & Xia (2012) proposed dual HFS (DHFS), wherein both MGs and NMGs encompass value sets from the interval [0,1]. The DHFSs have extended in different version such as, Alcantud et al. (2019) consider an additional form of duality factor by proposing dual extended fuzzy sets. Ye (2013) has examined the fundamental CCs on DHFSs and utilized them in MCDM. Following Ye (2013), various foundational aspects of CCs have been demonstrated by researchers (Tyagi, 2015). Meng, Xu & Wang (2019) defined CCs of DHFSs utilizing DMs for applications in engineering management. Garg, Sun & Liu (2023) proposed an algorithm employing CCs on DHFSs for engineering cost management. Boulaaras et al. (2024) investigated DMs on DHFSs and application in medical diagnoses. Ning, Wei & Wei (2024) introduced probabilistic DHFSs and CCs, while Karaaslan & Özlü (2020) explored CCs on type-2 DHFSs and their application in clustering analysis. Furthermore, a robust CCs for probabilistic DHFSs have been investigated by Garg & Kaur (2020).

The concept of NWDHFS is investigated by Narayanamoorthy et al. (2019), it is a contemporary mathematical instrument utilized to describe MGs and NMGs of the uncertain information inherent in the cognitive processes of DMs. Subsequently, Ali & Naeem (2022) established DMs and SMs for NWDHFSs and explored its applicability in medical diagnostics. The NWDHFSs consist of duality preferences, hesitancy, and different levels of preference associated with dual hesitant fuzzy elements (DHFE). On the other hand, dual hesitant fuzzy sets have been applied in multi-expert decision-making, Risk assessments and social choice theory. Data’s relationship to the best or worse case scenario is crucial when it comes to deep accounting.

Therefore, many scenarios addressing uncertainty in NWDHFSs necessitated a correlation among NWDHFSs to enhance outcomes in MCDM. In light of this purpose, we present CCs on NWDHFSs and weighted CCs on NWDHFSs. This study examines the essential axioms of CCs about NWDHFSs and the interrelations among CCs. We present a multi-criteria decision-making technique and associated algorithms based on these CCs. Through the examination of a real estate case study, we derive appropriate assessments of real estate agents for real estate firms utilizing NWDHFSs. We will analyze the techniques and results of our approach in comparison to several existing techniques.

Preliminaries

This part will look at fundamental ideas of HFSs and DHFSs, along with their correlation coefficients developed by Ye (2013) and Garg, Sun & Liu (2023). Through the assessments of specific instances and properties of DHFSs, we assess the limitations of current computational methods comprehensively. We will review particular concepts of NWDHFSs and identify the distinctions between NWDHFS and DHFS.

The concept of HFS enhanced the notion of FSs, as it encompasses a range of values from the internal interval [0,1]. It is beneficial when a group of prospectors offers evaluations of an object in an uncertain environment. The notion of HFS, proposed by Torra (2010), provides profound insights about its relevance in real-world uncertain circumstances.

Definition 1 (Torra, 2010). Let Z={z1,z2,,zn} indicates an original fixed universe of discourse. The HFS S~ on Z is expressed as;

S~={zi,S~(zi)ziZ},where S~(zi) represents all possible membership grades from [0,1], it showing hesitancy of certain prospectors toward the object ziZ, that is S~(zi)=δ[0,1]{δ}. For any i(1,2,,n), S~(zi) is known as HFE of HFS S~.

Zhu, Xu & Xia (2012) provides the definition of DHFSs from the perspective of Atanassov’s IFSs (Atanassov, 1986). This definition states that both MGs and NMGs are HFEs. It appears that DHFS is a more flexible tool that may be applied in multiple ways DHFS seems to be a more adaptable instrument that may be utilized in many approaches based on current requirements, in contrast to the present FSs and HFSs, while including significantly more information supplied by DMs. DHFS has specific and advantageous characteristics (Narayanamoorthy et al., 2019).

Definition 2 (Narayanamoorthy et al., 2019; Zhu, Xu & Xia, 2012). Let Z={z1,z2,,zn} indicates an origional fixed universe of discourse. The DHFS D~ on Z is expressed as;

D~={zi,D~(zi),ΥD~(zi)ziZ},where D~(zi)=δ[0,1]{δ} and ΥD~(zi)=ν[0,1]{ν} represents the membership and non membership grades of ziZ for D~, respectively. It holds following axioms; 0δ++ν1 and 0δ+ν+1, where, δ+=max{δ}δD~, δ=min{δ}δD~, ν+=max{ν}νΥD~, and ν=min{ν}νΥD~. For any zZ, D~(z),ΥD~(z) is called duel hesitant fuzzy element (DHFE).

In order to investigate the joint relationship and interconnection between two DHFSs sets with the assistance of an interdependence measure, the CC is an efficient instrument to use. Ye (2013) is the one who presented the fundamental principle of CC on DHFSs.

Definition 3 (Ye, 2013). Let Z={z1,z2,,zn} indicates an original fixed universe of discourse. Let D~={zi,D~(zi),ΥD~(zi)ziZ} and D~={zi,D~(zi),ΥD~(zi)ziZ}. Then CC on D~ and D~ is indicted by

ρDHFS(D~,D~)=i=1n(1θik=1θi(D~)ϖ(k)(zi)(D~)ϖ(k)(zi)+1ϰik=1ϰi(ΥD~)ϖ(k)(zi)(ΥD~)ϖ(k)(zi))i=1n(1θik=1θi(D~)ϖ(k)2(zi)+1ϰik=1ϰi(ΥD~)ϖ(k)2(zi))i=1n(1θik=1θi(D~)ϖ(k)2(zi)+1ϰik=1ϰi(ΥD~)ϖ(k)2(zi))where θi and ϰi are number values in MGs and NMGs of an element ziZ respectively and ϖ(k)ϖ(k+1) and ϖ(k)ϖ(k+1).

Example 1 Let D~1,D~2,D~3 and D~4 be four DHFSs;

D~1={z1,(0.3,0.19),(0.25,0.21),z2,(0.4,0.2),(0.24,0.22)}D~2={z1,(0.45,0.285),(0.375,0.315),z2,(0.6,0.3),(0.36,0.33)}D~3={z1,(0.4,0.3),(0.26,0.20),z2,(0.35,0.22),(0.38,0.26)}D~4={z1,(0.48,0.36),(0.312,0.24),z2,(0.42,0.264),(0.456,0.31)}.

According to the Definition (3), we concluded, ρDHFS(D~1,D~3)=0.9759=ρDHFS(D~2,D~4). The CC ρDHFS (Ye, 2013), have exactly same result for DHFS D~1,D~3 and D~2,D~4.

One can check that D~1 and D~3 are proportional to D~2 and D~4 respectively. As a result, there is a gap in research that has to be filled in order to design more effective CCs that are able to deal with proportional numbers of DHFSs. A more concise description of CC is required in order to solve such a challenge, hence in this article we will utilize the concept of NWDHFSs for some new CCs.

In the MCDM process, the degree of hesitation is influenced not just by the format or magnitude of the DM’s weighted input but also by the vague and subjective feelings of the DMs. According to constrained logic, an inherent characteristic of humanity, individuals’ perceptions of any certain numerical value are likely to exist within a spectrum. The actual configuration of the spectrum may be interval, triangle, trapezoidal, or other forms, which corresponds to the initial assessment data provided by the DMs. To explore the enormous uncertainty of hesitant fuzzy information, Ren, Xu & Wang (2018) developed a visualization that identifies the standard oscillatory spectrum for each value in a HFE.

Definition 4 (Ren, Xu & Wang, 2018). A NWHFS on a given universal set Z={z1,z2,,zn} is expressed mathematically by;

NW={z,(z),Γ((z))|zZ}where (z)={τ1,τ2,,τ#} is know as HFE, which can be symbolized as and # denote the number of values in HFE. The function Γ((z)) is designated as the NWE, enveloping the particulars of DM’s preferences. The NWE indicated as Γ((z))={τ~1,τ~2,,τ~#} where τ~k={αkL,αkM,αkU} for all k={1,2,#}, such that αkL,αkM and αkU indicate the lower, middle and upper bounds of the preference degree respectively. The range τ~k={αkL,αkM,αkU} of HFE in NWE can be considered as:

{αkL,αkM,αkU}={max{(τkg(τk)),0}(1+2rpd((zk)))g(τk)+τk,min{(g(τk)+τk),1}}where the oscillatory function g(τk) is defined for regulating the membership degrees,

g(τk)=σ.e(τk¯)22σ2,it illustrates the fluctuating nature of preferences. The mean ¯ and the variance σ of a HFE are expressed by

¯=1#k=1#τ,

σ=1#k=1#(τk¯)2.

The real preference degree (rpd) (Ren, Xu & Wang, 2018; Yager, 1988) of NWHFS is a key component which measures the pattern of DMs towards specific membership degrees. It is computed as follows:

rpd()={i=1#τ¯i(#i#1)if¯<0.51i=1#τ¯i(#i#1)if¯>0.50.5if¯=0.5where the values τi(i=1,2,#) are normalized as, τi¯=τi/(i=1#τi). Therefore, the pair (z),Γ((z)) for zZ is known as the normal wiggly hesitant fuzzy element (NWHFE).

The concept of NWDHFS is investigated by Narayanamoorthy et al. (2019), it is a contemporary mathematical instrument utilized to describe MGs and NMGs of the uncertain information inherent in the cognitive processes of DMs. It is expressed as follows;

Definition 5 (Narayanamoorthy et al., 2019). Let D~={z,(z),Υ(z)zZ} be a DHFS over Z. A NWDHFS on a given universal set Z is given mathematically by;

A={z,(z),Υ(z),Γ((z)),Ψ(Υ(z))|zZ}where (z)=δ[0,1]{δ} and Υ(z)=γ[0,1]{γ} are called membership and non-memberhsip of zZ. The functions Γ((z)) and Ψ(Υ(z)) are expressed as NWE for (z) and Υ(z) respectively. Let #(z) denotes number of values in (z). Then Γ((z))={τ~1,τ~2,,τ~#(z)}, τ~k={αkL,αkM,αkU} (k=1,2,,#(z)) such that

{αkL,αkM,αkU}={max{(τkg(τk)),0}{1+2rpd((zk)}g(τk)+τk,min{(g(τk)+τk),1}}.Furthermore, Ψ(Υ(z))={δ~1,δ~2,,δ~#Υ(z)}, δ~k={βjL,βjM,βjU} (j=1,2,#Υ(z)) such that

{βjL,βjM,βjU}={max{(δjg(δj)),0}{1+2rpd(Υ(zj)}g(δj)+δj,min{(g(δj)+δj),1}}where the functions g(τj), g(δj) are calculated using the Eqs. (3)(5) and the reference grades rpd(), rpd(Υ) are obtained using the Eq. (6).

To quantitatively demonstrate the notion of NWDHFS, we use the following example.

Example 2 Let Z={z1,z2,z3} be a fix set and D~ be a DHFS in it, then

D~={z1,(0.1,0.2,0.4),(0.2,0.6),z2,(0.4,0.5),(0.3,0.4,0.5),z3,(0.1,0.4),(0.1,0.2,0.4)}.Utilizing Eqs. (3)(6), we computed means, standard deviations, and preference degrees, which are presented in Table 1.

Table 1:
Calculation of NWEs of DHFEs in D~.
Z Mean Standard deviation Wiggly function Preference degree
¯ Υ¯ σ1 σ2 g1 g1 rpd1 rpd2
z1 0.23 0.40 0.125 0.200 0.070,0.120,0.051 0.121,0.121 0.286 0.250
z2 0.45 0.40 0.050 0.082 0.030,0.030 0.039,0.082,0.039 0.444 0.420
z3 0.25 0.23 0.150 0.125 0.091,0.091 0.070,0.120,0.051 0.364 0.286
DOI: 10.7717/peerj-cs.3308/table-1

Based on the calculation computed in Table 1 and using Definition (4), we formulated NWDHFS AD~ as follows;

AD~={(z1,(0.1,0.2,0.4),(0.2,0.6),{(0.0296,0.0698,0.1704),(0.0797,0.1484,0.3203),(0.349,0.3781,0.451)},{(0.0787,0.1394,0.3213),(0.4787,0.5394,0.7213)}),(z2,(0.4,0.5),(0.3,0.4,0.5),{(0.3697,0.3966,0.4303),(0.4697,0.4966,0.5303)},{(0.2615,0.2936,0.3385),(0.3184,0.3864,0.4816),(0.4615,0.4936,0.5385)}),(z3,(0.1,0.4),(0.1,0.2,0.4),{(0.009,0.1,0.191),(0.309,0.4,0.491)},{(0.0296,0.0698,0.1704),(0.0797,0.1484,0.3203),(0.349,0.3781,0.451)})}.

Correlation coefficients on normal wiggly dual hesitant fuzzy sets

The NWDHFS has enhanced preference ranges and resolved ambiguities among grades within DHFS. The establishment of CCs between two NWDHFSs is therefore required in order to establish a relationship between them. This section is dedicated to defining various characteristics of CCs, namely CCs and weighted CCs on NWDHFSs.

Definition 6 Let a reference set Z={z1,z2,,zn}. Consider two NWDHFSs on Z;

A={z,A(z),ΥA(z),ΓA(A(z)),ΨA(ΥA(z))|zZ},B={z,B(z),ΥB(z),ΓB(B(z)),ΨB(ΥB(z))|zZ}where A(zi)={τi1,τi2,,τi#A}, ΥA(zi)={δi1,δi2,,δi#ΥA}, B(zi)={ηi1,ηi2,,ηi#B}, ΥB(zi)={ζi1,ζi2,,ζi#ΥB}, and ΓA(A(zi))={τ~i1,τ~i2,,τ~i#A}, ΨA(ΥA(zi))={δ~i1,δ~i2,,δ~i#ΥA} with τ~ik={αikL,αikM,αikU} (k=1,2,,#A(zi)), δ~ij={βijL,βijM,βijU} (j=1,2,,#ΥA(zi)) and ΓB(B(zi))={η1,η2,,ηi#B(zi)}, ΨB(ΥB(zi))={ζ1,ζ2,,ζ#ΥB(zi)} with ηik={μikL,μikM,μikU} (k=1,2,,#B(zi)), ζij={νijL,νijM,νijU} (j=1,2,,#ΥB(zi)).

Let i#A,i#ΥA,i#B, and i#ΥB denote #A(zi), #ΥA(zi),#B(zi) and #ΥB(zi) for all i(1,2,,n). Then, the correlation between NWDHFSs A and B is expressed by;

C(A,B)=1ni=1n[(¯A(zi)Γ¯A((zi))).(¯B(zi)Γ¯B((zi)))+(Υ¯A(zi)Ψ¯A(Υ(zi))).(Υ¯B(zi)Ψ¯B(Υ(zi)))]where the score functions are given in the following equations,

¯A(zi)=1i#Ak=1i#AτAik

¯B(zi)=1i#Bk=1i#BηBik

Υ¯A(zi)=1i#ΥAj=1i#ΥAδAij

Υ¯B(zi)=1i#Bj=1i#BζBij

Γ¯A(A(zi))=1i#Ak=1i#Aτ~Aik¯=1i#Ak=1i#AαAikL+αAikM+αAikU3

Ψ¯A(ΥA(zi))=1i#ΥAj=1i#ΥAδ~Aij¯=1i#ΥAj=1i#ΥAβAijL+βAijM+βAijU3

Γ¯B(B(zi))=1i#Bk=1i#Bη~Bik¯=1i#Bk=1i#BμBikL+μBikM+μBikU3

Ψ¯B(ΥB(zi))=1i#ΥBj=1i#ΥBζBij¯=1i#ΥBj=1i#ΥBνBijL+νBijM+νBijU3.Therefore, we can easily get correlation C(A,A) as given below:

C(A,A)=1ni=1n[(¯A(zi)Γ¯A((zi)))2+(Υ¯A(zi)Ψ¯A(Υ(zi)))2]

=1ni=1n[(1i#Ak=1i#AτAik1i#Ak=1i#Aτ~Aik)2+(1i#ΥAj=1i#ΥAδAij1i#ΥAj=1i#ΥAδAij¯)2]

=1ni=1n[(1i#Ak=1i#AτAik1i#Ak=1i#AαAikL+αAikM+αAikU3)2+(1i#ΥAj=1i#ΥAδAij1i#ΥAj=1i#ΥAβBijL+βBijM+βBijU3)2].Subsequently, utilizing the concepts of C(A,B) and C(A,A), we defined CC on NWDHFSs in the following approach.

Definition 7 Let a reference set Z={z1,z2,,zn}. Consider two NWDHFSs on Z;

A={z,A(z),ΥA(z),ΓA(A(z)),ΨA(ΥA(z))|zZ},B={z,B(z),ΥB(z),ΓB(B(z)),ΨB(ΥB(z))|zZ}where A(zi)={τi1,τi2,,τi#A}, ΥA(zi)={δi1,δi2,,δi#ΥA}, B(zi)={ηi1,ηi2,,ηi#B}, ΥB(zi)={ζi1,ζi2,,ζi#ΥB}, and ΓA(A(zi))={τ~i1,τ~i2,,τ~i#A}, ΨA(ΥA(zi))={δ~i1,δ~i2,,δ~i#ΥA} with τ~k={αkL,αkM,αkU} (k=1,2,#A(zi)), δ~j={δjL,δjM,δjU} (j=1,2,#ΥA(zi)) and ΓB(B(zi))={η1,η2,,η#B(zi)}, ΨB(ΥB(zi))={ζ1,ζ2,,ζ#ΥB(zi)} with ηk={ηkL,ηkM,ηkU} (k=1,2,#B(zi)), ζj={ζjL,ζjM,ζjU} (j=1,2,#ΥB(zi)). The correlation coefficient between two NWDHFSs A and B is given by;

ΔNWDH1(A,B)=C(A,B)C(A,A)C(B,B)

=1ni=1n[(¯A(zi)Γ¯A((zi)))(¯B(zi)Γ¯B((zi)))+(Υ¯A(zi)Ψ¯A(Υ(zi)))(Υ¯B(zi)Ψ¯B(Υ(zi)))]1ni=1n[(¯A(zi)Γ¯A((zi)))2+(Υ¯A(zi)Ψ¯A(Υ(zi)))2]1ni=1n[(¯B(zi)Γ¯B((zi)))2+(Υ¯B(zi)Ψ¯B(Υ(zi)))2].

Theorem 1 The formula of CC in Eq. (19) between two NWDHFSs verifies the given properties:

  • (I) ΔNWDH1(A,B)=ΔNWDH1(B,A)

  • (II) ΔNWDH1(A,A)=1

  • (III) |ΔNWDH1(A,B)|1

Proof:

  • (I)

    Let us consider the CC between two NWDHFSs A and B. Then, ΔNWDH1(A,B)=1ni=1n[(¯A(zi)Γ¯A((zi)))(¯B(zi)Γ¯B((zi)))+(Υ¯A(zi)Ψ¯A(Υ(zi)))(Υ¯B(zi)Ψ¯B(Υ(zi)))]1ni=1n[(¯A(zi)Γ¯A((zi)))2+(Υ¯A(zi)Ψ¯A(Υ(zi)))2]1ni=1n[(¯B(zi)Γ¯B((zi)))2+(Υ¯B(zi)Ψ¯B(Υ(zi)))2]=1ni=1n[(¯B(zi)Γ¯B((zi)))(¯A(zi)Γ¯A((zi)))+(Υ¯B(zi)Ψ¯B(Υ(zi)))(Υ¯A(zi)Ψ¯A(Υ(zi)))]1ni=1n[(¯B(zi)Γ¯B((zi)))2+(Υ¯B(zi)Ψ¯B(Υ(zi)))2]1ni=1n[(¯A(zi)Γ¯A((zi)))2+(Υ¯A(zi)Ψ¯A(Υ(zi)))2]=ΔNWDH1(B,A)

  • (II)

    The second condition is demonstrated by the following. ΔNWDH1(A,A)=1ni=1n[(¯A(zi)Γ¯A((zi)))(¯A(zi)Γ¯A((zi)))+(Υ¯A(zi)Ψ¯A(Υ(zi)))(Υ¯A(zi)Ψ¯A(Υ(zi)))]1ni=1n[(¯A(zi)Γ¯A((zi)))2+(Υ¯A(zi)Ψ¯A(Υ(zi)))2]1ni=1n[(¯A(zi)Γ¯A((zi)))2+(Υ¯A(zi)Ψ¯A(Υ(zi)))2]=1ni=1n[(¯A(zi)Γ¯A((zi)))2+(Υ¯A(zi)Ψ¯A(Υ(zi)))2]1ni=1n[(¯A(zi)Γ¯A((zi)))2+(Υ¯A(zi)Ψ¯A(Υ(zi)))2]=1.

  • (III)

    Now we finally prove the third property of the theorem; |C(A,B)|=|1ni=1n[(¯A(zi)Γ¯A((zi)))(¯B(zi)Γ¯B((zi)))+(Υ¯A(zi)Ψ¯A(Υ(zi)))(Υ¯B(zi)Ψ¯B(Υ(zi)))]|1ni=1n|(¯A(zi)Γ¯A((zi)))(¯B(zi)Γ¯B((zi)))|+1ni=1n|(Υ¯A(zi)Ψ¯A(Υ(zi)))(Υ¯B(zi)Ψ¯B(Υ(zi)))|1ni=1n|(¯A(zi)Γ¯A((zi)))||(¯B(zi)Γ¯B((zi)))|+1ni=1n|(Υ¯A(zi)Ψ¯A(Υ(zi)))||(Υ¯B(zi)Ψ¯B(Υ(zi)))|[1ni=1n|(¯A(zi)Γ¯A((zi)))|21ni=1n|(¯B(zi)Γ¯B((zi)))|2]12+[1ni=1n|(Υ¯A(zi)Ψ¯A(Υ(zi)))|21ni=1n|(Υ¯B(zi)Ψ¯B(Υ(zi)))|2]12=[[[1ni=1n|(¯A(zi)Γ¯A((zi)))|2]12[1ni=1n|(¯B(zi)Γ¯B((zi)))|2]12[1ni=1n|(Υ¯A(zi)Ψ¯A(Υ(zi)))|2]12[1ni=1n|(Υ¯B(zi)Ψ¯B(Υ(zi)))|2]12]2]12

  • By Cauchy-Schwarz inequality see footnote1 [[[1ni=1n|(¯A(zi)Γ¯A((zi)))|2]+[1ni=1n|(Υ¯A(zi)Ψ¯A(Υ(zi)))|2]][[1ni=1n|(¯B(zi)Γ¯B((zi)))|2]+[1ni=1n|(Υ¯B(zi)Ψ¯B(Υ(zi)))|2]]]12=[C(A,A)C(B,B)]12

ΔNWDH1(A,B)=C(A,B)C(A,A)C(B,B)1.

According to Eq. (19), we determined the CC of NWDHFSs by taking the product of C(A,A) and C(B,B) in the denominator. We will only consider the maximum value from C2(A,A) and C2(B,B) in the subsequent computation of the CC.

Definition 8 Let a reference set Z={z1,z2,,zn}. Consider two NWDHFSs on Z;

A={z,A(z),ΥA(z),ΓA(A(z)),ΨA(ΥA(z))|zZ},B={z,B(z),ΥB(z),ΓB(B(z)),ΨB(ΥB(z))|zZ}where A(zi)={τi1,τi2,,τi#A}, ΥA(zi)={δi1,δi2,,δi#ΥA}, B(zi)={ηi1,ηi2,,ηi#B}, ΥB(zi)={ζi1,ζi2,,ζi#ΥB}, and ΓA(A(zi))={τ~i1,τ~i2,,τ~i#A}, ΨA(ΥA(zi))={δ~i1,δ~i2,,δ~i#ΥA} with τ~k={αkL,αkM,αkU} (k=1,2,#A(zi)), δ~j={δjL,δjM,δjU} (j=1,2,#ΥA(zi)) and ΓB(B(zi))={η1,η2,,η#B(zi)}, ΨB(ΥB(zi))={ζ1,ζ2,,ζ#ΥB(zi)} with ηk={ηkL,ηkM,ηkU} (k=1,2,#B(zi)), ζj={ζjL,ζjM,ζjU} (j=1,2,#ΥB(zi)).

The CCs between two NWDHFSs A and B is investigated by;

ΔNWDH2(A,B)

=C(A,B)max{C(A,A),C(B,B)}

=1ni=1n[(¯A(zi)Γ¯A((zi)))(¯B(zi)Γ¯B((zi)))+(Υ¯A(zi)Ψ¯A(Υ(zi)))(Υ¯B(zi)Ψ¯B(Υ(zi)))]max{1ni=1n[(¯A(zi)Γ¯A((zi)))2+(Υ¯A(zi)Ψ¯A(Υ(zi)))2],1ni=1n[(¯B(zi)Γ¯B((zi)))2+(Υ¯B(zi)Ψ¯B(Υ(zi)))2]}.

Theorem 2 The CCs on NWDHFSs expressed in Definitions (7) and (8) are compared as follows; |ΔNWDH2(A,B)||ΔNWDH1(A,B)|.

Proof: We know that for real numbers p,q[0,1] hold inequality p.qmax{p,q}. Therefore

C(A,A)C(B,B)max{C2(A,A),C2(B,B)}

C(A,A)C(B,B)max{C(A,A),C(B,B)}

1C(A,A)C(B,B)1max{C(A,A),C(B,B)}

C(A,B)C(A,A)C(B,B)C(A,B)max{C(A,A),C(B,B)}

|ΔNWDH2(A,B)||ΔNWDH1(A,B)|.

Theorem 3 The CC in the Definition (8) satisfies the following conditions:

  • (I)

    ΔNWDH2(A,B)=ΔNWDH2(B,A),

  • (II)

    ΔNWDH2(A,A)=1,

  • (III)

    |ΔNWDH2(A,B)|1.

Proof: Proof of property (I) and (II) is similar to the proof of axiom (I) and (II) of the Theorem 1. It is required to prove property (III). In the Theorem 2 we proved that

|ΔNWDH2(A,B)||ΔNWDH1(A,B)|.Furthermore in Theorem 1, it is given that |ΔNWDH1(A,B)|1. Then by the Eq. (24), we have

|ΔNWDH2(A,B)||ΔNWDH1(A,B)|1.Hence |ΔNWDH2(A,B)|1.

In real world, ziZ(i=1,2,,n) may have different level of importance under different circumstances. Keeping this fact in mind, DMs will give different weights to the ziZ. On the basis of this assumption of the DMs, we present the weighted CC between two NWDHFSs in next result.

Definition 9 Consider a reference set Z={z1,z2,,zn}. Let ς={ς1,ς2,,ςn} be a vector of weights for ziZ, with ςi>0 and i=1nςi=1. Let two NWDHFSs

A={z,A(z),ΥA(z),ΓA(A(z)),ΨA(ΥA(z))|zZ}B={z,B(z),ΥB(z),ΓB(B(z)),ΨB(ΥB(z))|zZ}onZ,The weighted CC between them A and B is investigated as follow.

ΔNWDHς1(A,B)

=Cς(A,B)Cς(A,A),Cς(B,B)

=1ni=1nςi[(¯A(zi)Γ¯A((zi)))(¯B(zi)Γ¯B((zi)))+(Υ¯A(zi)Ψ¯A(Υ(zi)))(Υ¯B(zi)Ψ¯B(Υ(zi)))]1ni=1nςi[(¯A(zi)Γ¯A((zi)))2+(Υ¯A(zi)Ψ¯A(Υ(zi)))2]1ni=1nςi[(¯B(zi)Γ¯B((zi)))2+(Υ¯B(zi)Ψ¯B(Υ(zi)))2].

Another, weighted CC is expressed as in follows.

ΔNWDHς2(A,B)

=Cς(A,B)max{Cς(A,A),Cς(B,B)}

=1ni=1nςi[(¯A(zi)Γ¯A((zi)))(¯B(zi)Γ¯B((zi)))+(Υ¯A(zi)Ψ¯A(Υ(zi)))(Υ¯B(zi)Ψ¯B(Υ(zi)))]max{1ni=1nςi[(¯A(zi)Γ¯A((zi)))2+(Υ¯A(zi)Ψ¯A(Υ(zi)))2],1ni=1nςi[(¯B(zi)Γ¯B((zi)))2+(Υ¯B(zi)Ψ¯B(Υ(zi)))2]}.

MCDM approach based on correlation coefficients between NWDHFSs

An appropriate MCDM method is essential for managing uncertainty in all aspects under challenging real-world conditions where making decisions based on specified criteria is problematic (Dagıstanlı, 2023; Kumar & Pamucar, 2025; Radenovic et al., 2023). An effective technique is essential for the MCDM method concerning NWDHFSs, as NWDHFSs include dualism and hesitancy in complex decision-making processes.

This section will demonstrate the MCDM procedure and provide an adequate illustration utilizing enhanced correlation coefficients on NWDHFSs.

The method that we developed based on NWDHFSs is comprised of the steps in the Algorithms 1 and 2. The decision-making process is illustrated in Fig. 1 by a flow diagram.

Algorithm 1:
Method on CCs of NWDHFSs ΔNWDH1 or ΔNWDH2.
 1:  Consider a group of possibilities/alternatives denoted by A={A1,A2,,As} and a group of attributes denoted by C={C1,C2,,Cn}. A committee of specialists presented evaluations in the form of DHFE on A, encompassing attributes. A decision matrix is derived and designated as [DHF]n×s.
 2:  Obtain a reference set Y which contained realistic assessment data in the form of DHFEs, it is widely recognized among experts.
 3:  Normalize decision matrix [DHF]n×s utilizing the following equation,
     D~(Ci),ΥD~(Ci)={D~(Ci),D~(Ci)ifCiisbeneficialtypeD~(Ci),D~(Ci)ifCiiscosttype
 4:  Utilize the Definition of NWDHFS to transform [DHFE]n×s into [NWDHFE]n×s. Similarly, transfer Y to NWDHFS (Y).
 5:  Utilizing Eqs. (8)(15) calculate mean values of data in [NWDHF]n×s and NWDHFS (Y) and write them in Table t1 and Table t2 respectively.
 6:  Compute CCs NWDHFSs ΔNWDH1 or ΔNWDH2 on Table t1 and Table t2.
 7:  Order the alternatives based on the results from CC on NWDHFSs ΔNWDH1 or ΔNWDH2.
 8:  The optimal selection from a set of alternatives is determined by the highest value of CC on NWDHFSs.
DOI: 10.7717/peerj-cs.3308/table-11
Algorithm 2:
Method on weighted CCs of NWDHFSs ΔNWDHς1 or ΔNWDHς2.
 1:  This algorithm addresses steps 1 through 5 of the aforementioned Algorithm 1.
 2:  Consider weights ς1,ς2,,ςn for Ci(i=1,2,,n) respectively.
 3:  Compute weighted CCs on NWDHFSs ΔNWDHς1 or ΔNWDHς2 on Table t1 and Table t2.
 4:  Order the alternatives based on the results from weighted CCs on NWDHFSs ΔNWDHς1 or ΔNWDHς2.
 5:  The optimal selection from a set of alternatives is determined by the maximum value of weighted NWDHFSs.
DOI: 10.7717/peerj-cs.3308/table-12
MCDM approach based on correlation coefficients between NWDHFSs.

Figure 1: MCDM approach based on correlation coefficients between NWDHFSs.

Application of the method for the selection of real estate agent

Real estate is a type of real property that consists of land and anything permanently attached to it, such as buildings, roads, fixtures, and utility systems. It can also include natural resources like water, minerals, plants, and animals. Real estate can be used for residential, commercial, or industrial purposes. When making investment decisions, real estate consultants are essential since they provide access to opportunities, risk assessment, and insightful market information. In the complicated world of real estate, their knowledge, insight, and connections give investors a competitive edge. A real estate agent is a certified expert who connects buyers and sellers, organizes real estate transactions, and negotiates on their behalf. The size and quantity of transactions that real estate brokers conclude determine how much money they earn because they are typically compensated with a commission, which is a portion of the sale price of the real estate. The experience of purchasing or selling a property can be greatly impacted by the choice of real estate agent. When selecting a real estate agent, keep the following important key factors in mind.

  • (a)

    Tech-savy ( C1): It is quite advantageous in modern times to have an agent who uses digital tools for marketing or property discovery. You want to find a person who uses virtual tours, social networking, and internet advertising.

  • (b)

    Network & resources ( C2): Is the agent in contact with reputable contractors, inspectors, or financial brokers? One advantage may be their network.

  • (c)

    Negotiation skills ( C3): A good negotiator can assist you accomplish the best price when selling or save money while buying.

  • (d)

    Experience & Expertise ( C4): In your local market, look for an agent with a track record of success. A real estate agent that knows your region well will have important knowledge about neighborhoods, prices, and market trends because real estate is frequently hyper-local.

These elements are accepted as selection criteria for real estate agents. In order to engage in the commercial and industrial sectors, a real estate company needs a competent real estate agent because these kinds of investments demand a number of important characteristics, including, research the market, financing, negotiation, site visits, post-purchase considerations and etc.

Step-1. There are four real state agents, represented in the set A={Aii=1,2,,4}, from them one will be chosen for investments in commercial and industrial sectors. Regarding the specified criteria, three real estate specialists offered their assessments of Ai(i=1,2,,4); these assessments are presented as DHFEs (DH decision matrix (DHDM) [DHFE]4×4=[dii]4×4) given in Table 2). The assessment about the real estate agent A1 for criteria C1 is of the form of DHFE (0.2,0.3),(0.3,0.5,0.6), indicating that two of the three analysts gives the same membership value to A1 under the criteria C1 to be 0.2, and the remaining one gives the value 0.3. Whereas the three experts give the non-membership value to A1 under the criteria C1 as 0.3,0.5 and 0.6 respectively.

Table 2:
DHFSs based decision matrix.
C/ A A1 A2 A3 A4
C1 (0.2,0.3),(0.3,0.5,0.6) (0.1,0.2,0.3),(0.4,0.6) (0.3,0.4),(0.3,0.4,0.5) (0.1,0.2,0.3),(0.4,0.5,0.6)
C2 (0.3,0.5),(0.4,0.5,0.6) (0.3,0.4,0.5),(0.2,0.4) (0.2,0.5),(0.3,0.6) (0.1,0.4),(0.3,0.4,0.5)
C3 (0.2,0.3,0.4),(0.1,0.4) (0.2,0.4,0.6),(0.3,0.5) (0.1,0.2,0.4),(0.5,0.7) (0.1,0.3),(0.4,0.6)
C4 (0.4,0.6,0.8),(0.2,0.5) (0.1,0.4,0.5),(0.2,0.5) (0.3,0.4,0.5),(0.2,0.4,0.5) (0.2,0.4,0.5),(0.4,0.5)
DOI: 10.7717/peerj-cs.3308/table-2

Step-2. In this illustration all the criteria Ci(i=1,2,,4) belong to beneficial type index of criteria. Thus there will be no changing in DHDM [DHFE]4×4=[dii]4×4.

Step-3. Experts refer to the realistic assessment data, widely recognized among real estate businesses, as the reference set, as presented in Table 3.

Table 3:
Reference set B.
C/ B B
C1 (0.3,0.5,0.7),(0.4,0.5)
C2 (0.2,0.6),(0.3,0.4,0.5)
C3 (0.1,0.5),(0.4,0.6)
C4 (0.1,0.2,0.4),(0.3,0.4,0.5)
DOI: 10.7717/peerj-cs.3308/table-3

Step-4. Now we converted DHDM and reference set to NWDHFSs using Eqs. (2)(6). We obtained NWDHF decision matrix (NWDHFDMs) in Tables 4 and 5.

Table 4:
NWDHFSs based decision matrix.
NWDHFS A1
C1 (0.2,0.3),(0.3,0.5,0.6){(0.16987,0.1939,0.2303),(0.2697,0.2939,0.3303)}{(0.249,0.2891,0.351),(0.3797,0.4742,0.6203),(0.5296,0.5849,0.6704)}
C2 (0.3,0.5),(0.4,0.5,0.6){(0.2393,0.2848,0.3607),(0.4393,0.4848,0.5607)}{(0.3615,0.4,0.4385),(0.4184,0.5,0.5816),(0.5615,0.6,0.6385)}
C3 (0.2,0.3,0.4),(0.1,0.4){(0.1615,0.1914,0.2385),(0.2184,0.2819,0.3816)(0.3615,0.3914,0.4385)}{(0.009,0.0454,0.191),(0.309,0.3454,0.491)}
C4 (0.4,0.6,0.8),(0.2,0.5){(0.3229,0.4171,0.4771),(0.4367,0.6363,0.7633),(0.7229,0.8171,0.8771)}{(0.109,0.161,0.291),(0.409,0.461,0.591)}
NWDHFS A2
C1 (0.1,0.2,0.3),(0.4,0.6){(0.0615,0.0872,0.1385),(0.1184,0.1728,0.2816),(0.2615,0.2872,0.3385)},{(0.3393,0.4,0.4607),(0.5393,0.6,0.6607)}
C2 (0.3,0.4,0.5),(0.2,0.4){(0.2615,0.2936,0.3385),(0.3184,0.3864,0.4816),(0.4615,0.4936,0.5385)},{(0.1393,0.1798,0.2607),(0.3393,0.3798,0.4607)}
C3 (0.2,0.4,0.6),(0.3,0.5){(0.1229,0.1743,0.2771),(0.2367,0.3456,0.5633),(0.5229,0.5743,0.6771)},{(0.2393,0.2848,0.3607),(0.4393,0.4848,0.5607)}
C4 (0.1,0.4,0.5),(0.2,0.5){(0.0337,0.0735,0.1663),(0.2426,0.3370,0.5574),(0.3949,0.4580,0.6051)},{(0.109,0.161,0.291),(0.409,0.461,0.591)}
NWDHFS A3
C1 (0.3,0.4),(0.3,0.4,0.5){(0.2697,0.2957,0.3303),(0.3697,0.3957,0.4303)},{(0.2615,0.2936,0.3385),(0.3184,0.3864,0.4816),(0.4615,0.4936,0.5385)}
C2 (0.2,0.5),(0.3,0.6){(0.109,0.161,0.291),(0.409,0.461,0.591)},{(0.209,0.2697,0.391),(0.509,0.5697,0.691)}
C3 (0.1,0.2,0.4),(0.5,0.7){(0.0296,0.0698,0.1704),(0.0797,0.1484,0.3203),(0.349,0.3781,0.451)},{(0.4393,0.5101,0.5607),(0.6393,0.7101,0.7607)}
C4 (0.3,0.4,0.5),(0.2,0.4,0.5){(0.2615,0.2936,0.3385),(0.3184,0.3864,0.4816),(0.4615,0.4936,0.5385)},{(0.149,0.1861,0.251),(0.2797,0.3682,0.5203),(0.4296,0.4808,0.5704)}
NWDHFS A4
C1 (0.1,0.2,0.3),(0.4,0.5,0.6){(0.0615,0.0872,0.1385),(0.1184,0.1728,0.2816),(0.2615,0.2872,0.3385)},{(0.3615,0.4,0.4385),(0.4184,0.5,0.5816),(0.5615,0.6,0.6385)}
C2 (0.1,0.4),(0.3,0.4,0.5){(0.009,0.1,0.191),(0.309,0.4,0.491)},{(0.2615,0.2936,0.3385),(0.3184,0.3864,0.4816),(0.4615,0.4936,0.5385)}
C3 (0.1,0.3),(0.4,0.6){(0.0393,0.0697,0.1607),(0.2393,0.2697,0.3607)},{(0.3393,0.4,0.4607),(0.5393,0.6,0.6607)}
C4 (0.2,0.4,0.5),(0.4,0.5){(0.149,0.1861,0.251),(0.2797,0.3682,0.5203),(0.4296,0.4808,0.5704)},{(0.3697,0.3966,0.4303),(0.4697,0.4966,0.5303)}
DOI: 10.7717/peerj-cs.3308/table-4
Table 5:
NWDHFS for reference set Y.
NWDHFS Y
C1 (0.3,0.5,0.7),(0.4,0.5){(0.2229,0.3,0.3771),(0.3367,0.5,0.6633),(0.6229,0.7,0.7771)}{(0.3697,0.3966,0.4303),(0.4697,0.4966,0.5303)}
C2 (0.2,0.6),(0.3,0.4,0.5){(0.0787,0.1394,0.3213),(0.4787,0.5394,0.7213)}{(0.2615,0.2936,0.3385),(0.3184,0.3864,0.4816),(0.4615,0.4936,0.5385)}
C3 (0.1,0.5),(0.4,0.6){(0,0.0191,0.2213),(0.3787,0.4191,0.6213)}{(0.3393,0.4,0.4607),(0.5393,0.6,0.6607)}
C4 (0.1,0.2,0.4),(0.3,0.4,0.5){(0.0296,0.0698,0.1704),(0.0797,0.1484,0.3203),(0.349,0.3781,0.451)}{(0.2615,0.2936,0.3385),(0.3184,0.3864,0.4816),(0.4616,0.4936,0.5385)}
DOI: 10.7717/peerj-cs.3308/table-5

Step-5. Utilizing Eqs. (8)(15), we calculated the mean values of NWDHFEs provided in Table 4 and encompassed them into Table 6. Similarly using Eqs. (8)(15), we calculated the mean values of NWDHFEs provided in Table 5 and encompassed them into Table 7.

Table 6:
Mean values of NWDHFEs from Table 4.
C A1,Υ¯A1,Γ¯A1(),Ψ¯A1(Υ) A2,Υ¯A2,Γ¯A2(),Ψ¯A2(Υ) A3,Υ¯A3,Γ¯A3(),Ψ¯A3(Υ) A4,Υ¯A4,Γ¯A4(),Ψ¯A4(Υ)
C1 0.2500,0.4667,0.2480,0.4609 0.2000,0.5000,0.1941,0.5 0.3500,0.4000,0.3486,0.3971 0.2000,0.5000,0.1941,0.5000
C2 0.4000,0.5000,0.3949,0.5000 0.4000,0.3000,0.3971,0.2933 0.3500,0.4500,0.3370,0.4399 0.2500,0.4000,0.2318,0.3971
C3 0.3000,0.2500,0.2961,0.2318 0.3667,0.4000,0.3882,0.3949 0.2333,0.6000,0.2218,0.6043 0.2000,0.5000,0.1899,0.5000
C4 0.6000,0.3500,0.6078,0.3370 0.3333,0.3500,0.3187,0.337 0.4000,0.3667,0.3971,0.3593 0.3667,0.4500,0.3595,0.4489
DOI: 10.7717/peerj-cs.3308/table-6
Table 7:
Mean values of NWDHFEs from Table 5.
Y ¯Y,Υ¯Y,Γ¯Y(),Ψ¯Y(Υ)
C1 0.5000,0.4500,0.5000,0.4489
C2 0.4000,0.4000,0.3798,0.3971
C3 0.3000,0.5000,0.2766,0.5000
C4 0.2333,0.4000,0.2218,0.3971
DOI: 10.7717/peerj-cs.3308/table-7

Step-5. We proceeded by computing the CCs ΔNWDH1 by applying Definition 7 and given as follows;

ΔNWDH1(A1,Y)=0.3546, ΔNWDH1(A2,Y)=0.1657,

ΔNWDH1(A3,Y)=0.8032, ΔNWDH1(A4,Y)=0.7476.

Further we calculated the WCCs ΔNWDHς2 using Eq. (9) and presented the results as follows.

ΔNWDHς1(A1,Y)=0.3664, ΔNWDHς1(A2,Y)=0.1752,

ΔNWDHς1(A3,Y)=0.8009, ΔNWDHς1(A4,Y)=0.7590

Step-6. Table 8 illustrates the final ranking based on the computed values of CCs on NWDHFSs in Step-5.

Table 8:
The ranking of real estates agents using CCs NWDHFSs.
Correlation coefficients/Distance measure Obtained values Ranking
ΔNWDH1 ΔNWDH1(A1,Y)=0.3899, ΔNWDH1(A2,Y)=0.7650, A1A2A3A4
ΔNWDH1(A3,Y)=0.8363, ΔNWDH1(A4,Y)=0.9126
ΔNWDH2 ΔNWDH2(A1,Y)=0.2966, ΔNWDH2(A2,Y)=0.7122, A1A3A4A2
ΔNWDH2(A3,Y)=0.5597,ΔNWDH2(A4,Y)=0.6315.
ΔNWDHς1 ΔNWDHς1(A1,Y)=0.3656, ΔNWDHς1(A2,Y)=0.7140, A1A2A3A4
ΔNWDHς1(A3,Y)=0.8503, ΔNWDHς1(A4,Y)=0.8985
ΔNWDHς2 ΔNWDHς2(A1,Y)=0.2486, ΔNWDHς2(A2,Y)=0.5817, A1A2A3A4
ΔNWDHς2(A3,Y)=0.5950, ΔNWDHς2(A4,Y)=0.6774
ρNW1 (Wang et al., 2024) ρNW1(A1,Y)=0.09824, ρNW1(A2,Y)=0.3207, A2<A1<A4<A3
ρNW1(A3,Y)=0.9735, ρNW1(A4,Y)=0.9454
ρNWω1 (Wang et al., 2024) ρNWω1(A1,Y)=0.1793, ρNWω1(A2,Y)=0.3924, A2<A1<A4<A3
ρNWω1(A3,Y)=0.9830 ρNWω1(A4,Y)=0.9475
ρNW2 (Wang et al., 2024) ρNW2(A1,Y)=0.09613, ρNW2(A2,Y)=0.2542, A2<A1<A3<A4
ρNW2(A3,Y)=0.5194, ρNW2(A4,Y)=0.6313
ρNWω2 (Wang et al., 2024) ρNWω2(A1,Y)=0.1639, ρNWω2(A2,Y)=0.27026, A2<A1<A3<A4
ρNWω2(A3,Y)=0.5544, ρNWω2(A4,Y)=0.6764
CC1 (Meng, Xu & Wang, 2019) CC1(A1,Y)=0.9461, CC1(A2,Y)=0.9672, A1<A4<A2<A3
CC1(A3,Y)=1.0000, CC1(A4,Y)=0.9671
CC2 (Meng, Xu & Wang, 2019) CC2(A1,Y)=0.8776, CC2(A2,Y)=0.8779, A1<A2<A4<A3
CC1(A3,Y)=1.0000, CC2(A4,Y)=0.8845
Distance measure χ1 (Boulaaras et al., 2024) χ1(A1,Y)=0.1110, χ1(A2,Y)=0.2042, A2<A1<A3<A4
χ1(A3,Y)=0.0685, χ1(A4,Y)=0.0673
DOI: 10.7717/peerj-cs.3308/table-8

Step-7. The most optimal real estates agent in our case study using ΔNWDH1 is A3. The most optimal real estates agent in our case study using ΔNWDHφ1 is A3.

In addition, Table 8 displays the weighted CCs on NWDHFSs ΔNWDHς1 or ΔNWDHς2 computed using the weighted vector ς={0.4ς1,0.3ς2,0.2ς3,0.1ς4}.

Sensitivity and comparative analysis

In the illustration presented in ‘Application of the Method for the Selection of Real Estate Agent’, we calculated four categories of correlation coefficients: ΔNWDH1, ΔNWDH2, ΔNWDHς1 and ΔNWDHς2. The ordering illustrated in Table 8 differs for CCs ΔNWDH1 and ΔNWDH2; we utilize the maximum of correlations in the denominators of ΔNWDH2, as this method disregards one value in the denominator. The methodology of CCs ΔNWDH1 is more appropriate, as utilizing the product of two correlations in the denominator is justifiable due to the absence of neglect towards the values in the denominator.

Furthermore, ΔNWDHς1 and ΔNWDHς2 are the weighted CCs on NWDHFSs in which we used a weighted vector over criteria. Although the ranking on ΔNWDH1 and ΔNWDHς1 as depicted in Table 8 is similar, the CC ΔNWDHς1 is important when preference related to criteria is necessary. Therefore their ranking may or may not be similar to each other.

Next we take into count method on NWHFSs presented by Wang et al. (2024). In order to compare this method with method of Wang et al. (2024), we consider only membership values from Tables 2 and 3. Thus the resultant tables are in the form of HFEs and expressed in Tables 9 and 10. Utilizing the method of Wang et al. (2024) we obtained the following values of CCs ρNW1 from Tables 9, 10; ρNW1(A1,Y)=0.09824, ρNW1(A2,Y)=0.3207, ρNW1(A3,Y)=0.9735 and ρNW1(A4,Y)=0.9454. The related rating as A2<A1<A4<A3. Similarly, utilizing weighted CCs ρNWω1 by Wang et al. (2024) we obtained the following values from Tables 9, 10; ρNWω1(A1,Y)=0.1793, ρNWω1(A2,Y)=0.3924, ρNWω1(A3,Y)=0.9830 and ρNWω1(A4,Y)=0.9475. The related rating as A2<A1<A4<A3. Next ρNW2 and ρNWω2 from work of Wang et al. (2024) are calculated as ρNW2(A1,Y)=0.09613, ρNW2(A2,Y)=0.2542, ρNW2(A3,Y)=0.5194, ρNW2(A4,Y)=0.6313 and ρNWω2(A1,Y)=0.1639, ρNWω2(A2,Y)=0.27026, ρNWω2(A3,Y)=0.5544, ρNWω2(A4,Y)=0.6764. The ranking of both the CCs ρNW2 and ρNWω2 is as follows; A2<A1<A4<A3. The Fig. 2 presents a visual representation of a study of the orders of alternative values that were produced from the suggested method and Wang et al. (2024).

Table 9:
HFS based decision matrix.
C/ A A1 A2 A3 A4
C1 (0.2,0.3) (0.1,0.2,0.3) (0.3,0.4) (0.1,0.2,0.3)
C2 (0.3,0.5) (0.3,0.4,0.5) (0.2,0.5) (0.1,0.4)
C3 (0.2,0.3,0.4) (0.2,0.4,0.5) (0.1,0.2,0.4) (0.1,0.3)
C4 (0.4,0.6,0.8) (0.1,0.4,0.5) (0.3,0.4,0.5) (0.2,0.4,0.5)
DOI: 10.7717/peerj-cs.3308/table-9
Table 10:
Reference set Y.
C/ Y Y
C1 (0.3,0.5,0.7)
C2 (0.2,0.6)
C3 (0.1,0.5)
C4 (0.1,0.2,0.4)
DOI: 10.7717/peerj-cs.3308/table-10
Comparison with the methodology of Wang et al. (2024).

Figure 2: Comparison with the methodology of Wang et al. (2024).

The results acquired from the study of Wang et al. (2024) deviate from the recommended method. The technical rationale is that the method proposed by Wang et al. (2024) lacks dual values for the evaluations in HFSs. The duality is a critical aspect in complex real-world problems. The proposed method processes information in the form of NWDHFSs, hence demonstrating superior performance in duality cases compared to the approach of Wang et al. (2024).

Subsequently, we evaluated our approach in comparison to the method proposed by Meng, Xu & Wang (2019) utilizing Tables 2, 3 of DHFSs. By calculating CCs CC1 and CC2, we derived the following values, respectively: CC1(A1,Y)=0.9461, CC1(A2,Y)=0.9672, CC1(A3,Y)=1.0000, CC1(A4,Y)=0.9671 and CC2(A1,Y)=0.0.8776, CC2(A2,Y)=0.8779, CC1(A3,Y)=1.0000, CC2(A4,Y)=0.8845. The corresponding rankings for CC1 and CC2 are CC1 and CC2 is A1<A4<A2<A3 and A1<A2<A4<A3, respectively. The Fig. 3 presents a visual representation of a study of the orders of alternative values that were produced from the suggested method and Meng, Xu & Wang (2019).

Comparison of ranking outcomes with the methodology of Meng, Xu & Wang (2019).

Figure 3: Comparison of ranking outcomes with the methodology of Meng, Xu & Wang (2019).

It is possible to check the order of alternatives by utilizing the approach described by Meng, Xu & Wang (2019), which is distinct from the way that is being suggested in this study. This is due to the fact that Meng, Xu & Wang (2019) solely relied on DHFEs in their framework, despite the fact that our method changed DHFSs to NWDHFSs. This is due to the fact that the wiggly values are composed of triple means type values of HFEs, which allow us to overcome impressions more realistically.

The proposed work is contrasted with the work of Boulaaras et al. (2024) in order to elaborate the comparative and sensitivity analysis. The following outcomes were obtained by using the distance measure defined by Boulaaras et al. (2024) on Tables 2 and 3; χ1(A1,Y)=0.1110, χ1(A2,Y)=0.2042, χ1(A3,Y)=0.0685, χ1(A4,Y)=0.0673. The ranking can be checked as given by A4<A3<A1<A2. Clearly, the optimal result is A4, it has the minimum distance with Y. This ranking varies from the recommended methodology as distance measures neglect internal means within memberships in HFEs.

Table 8 illustrates that various approaches may yield divergent ranking patterns and distinct ideal selections; therefore, decision-makers must select an appropriate decision-making method based on actual requirements prior to making decisions. We generally advise the DMs to implement the new method. The primary advantages of the new procedures, in comparison to prior techniques, are:

  • 1.

    NWDHFCCs can address the interactive properties among elements within a set;

  • 2.

    NWDHFCCs enable the resolution of duality and hesitation factors inherent in NWDHFSs.

  • 3.

    Novel methodologies can address scenarios where fuzzy measures are partially understood and options are varied;

  • 4.

    Innovative approaches broaden the range of choice values and the confidence levels of DMs.

Conclusions

In the MCDM process, the degree of hesitation, MGs and NMGs are influenced not just by the format or magnitude of the DM’s weighted input but also by the uncertain and subjective feelings of the DMs. According to constrained logic, an inherent characteristic of humanity, individuals’ perceptions of any certain numerical value are likely to exist within a spectrum. The actual configuration of the spectrum may be interval, triangle, trapezoidal, or other forms, which corresponds to the initial assessment data provided by the DMs.

In NWDHFSs the NWDHFE is a visualization that identifies the standard oscillatory spectrum for each value in a HFE. To explore the enormous uncertainty of hesitant fuzzy information, we consider the problem of CCs on NWDHFSs. We have presented a multi-criteria decision-making technique and associated algorithms based on these CCs. Through the examination of a real estate case study, we have derived appropriate assessments of real estate agents for real estate firms utilizing NWDHFSs. We have analyzed the techniques and results of our approach in comparison to several existing techniques.

In complicated systems, numerous issues arise when hesitant fuzzy information or DHFS based information prove to be inadequate due to the disconnection among grades. Consequently, under these conditions, NWDHFSs and CCs on NWDHFSs can serve as an essential instrument for application. In future work, we will address proposed CCs on NWDHFSs in clustering analysis, medical diagnoses, image segmentation and recommendation systems. Moreover, we will define distance and similarity measure on NWDHFSs, and also we will define CCs on probabilistic NWDHFSs.

For real numbers pi,qi(i={1,2,,n}). Cauchy-Schwarz inequality is given by (p1q1+p2q2++pnqn)2(p12+p22++pn2)(q12+q22++qn2).